License Management

Management of both PAM seat licenses and endpoint licenses is performed in the Management Tool by a user with the administrative Client Installation and Management and License Management permissions, where:

• PAM seat licenses are assigned/unassigned (to/from PAM users) on the User Management page, and can only be assigned/unassigned manually.

• Endpoint license can be assigned/unassigned (to/from Clients) manually at any time "on the fly", or automatically (as well as reassigned between Clients automatically). Endpoint licenses can also be assigned to offline Clients, in which case, the license will be applied as soon as the Client comes online. If a Client is uninstalled, the corresponding license is freed up automatically, and can then be assigned to another Client.

NOT AVAILABLE IN SAAS In Multi-Tenant mode, after a serial key is activated, the admin user of the built-in default tenant (i.e. the technician) must first grant some of the PAM seat licenses and/or endpoint licenses contained in the serial key to each tenant. The administrator of each tenant can then manage the licenses, by assigning/unassigning them to/from the PAM users and/or to/from the Clients in their tenant in the usual way. This means that when licenses are reassigned between PAM users or Clients (either automatically or manually), the licenses always remain in the same tenant, unless the administrator of the default tenant moves them between tenants manually. To grant the licenses to the tenants, the technician must have the administrative Tenant Management and System Configuration permission. Information about the number and types of licenses granted to each tenant and assigned can be viewed by the technician on the Serial Key Management page, on the Licenses Granted tab.

NOTE: Each Client can only have one endpoint license assigned to it. The first time a Client connects to the Application Server, the type of license corresponding to the Client computer's operating system is automatically assigned to the Client. If for any reason, it is not automatically assigned, the license needs to be assigned to the Client manually.

NOTE: Whenever an endpoint license is unassigned from a Client, the Client will stop monitoring immediately. 

NOTE: If a serial key is allowed to expire, the licenses are automatically unassigned.

NOTE: Information about the number of available licenses of each type is displayed on the Serial Key Management page.

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