Syteca Logs

Table of Contents

When contacting the Syteca Support Team, if possible, log files should be attached to an email detailing an issue.

In order to download these files, our Log Collector tools can be used:

• for Syteca Application Server: https://syteca.com/log-collectors/SytecaServer_LogsCollector.exe

• for Syteca Clients: https://syteca.com/log-collectors/SytecaClient_LogsCollector.exe

When running these tools, the required log files will be generated on the desktops of the corresponding endpoint computers.

The log files can also be downloaded from the Management Tool, as described on the pages in this section:

• Downloading the Application Server Log Files

• Downloading the Management Tool Log Files

• Downloading the Client Log Files