How Can I Fix a Issue with the Management Tool Opening Slowly
The Management Tool may sometimes open slowly (i.e. the Log In page may not load in the browser immediately) due to the need to perform various initialization tasks and "warm up" tasks for the web application. This is a common problem for web applications, which may need to perform lengthy startup processing, prime in-memory caches, generate content, etc, prior to serving the first HTTP request.
Follow the instructions below to fix this issue.
Table of Contents
1. Fixing the Issue in IIS 8.0+
To fix this issue when using IIS 8.0+, do the following:
1. Install the IIS 8.0 Application Initialization feature (please refer to the Prerequisites section at: https://learn.microsoft.com/en-us/iis/get-started/whats-new-in-iis-8/iis-80-application-initialization#prerequisites).
2. In IIS Manager, set Start Mode to "Always Running" for the SYTECAManagementTool application pool, by doing the following:
a) Open IIS Manager.
b) Navigate to the Application Pools folder.
c) Select the SYTECAManagementTool application pool.
d) Open Advanced Settings.
e) Change the Start Mode value to "Always Running".
f) Click OK to apply the changes.
3. Set Preload Enabled to "True" for the Syteca application, by doing the following:
a) Open IIS Manager.
b) Navigate to the Default Web Site folder.
c) Select the Syteca application.
d) Open Advanced Settings.
e) Change the Preload Enabled value to "True".
f) Click OK to apply the changes.
2. Fixing the Issue in IIS 7.5
To fix this issue when using IIS 7.5, do the following:
1. Install IIS Application Initialization Module for IIS 7.5 (which can be downloaded from: https://www.iis.net/downloads/microsoft/application-initialization)
2. In IIS Manager, set Start Automatically to "True" for the SYTECAManagementTool application pool, by doing the following:
a) Open IIS Manager.
b) Navigate to the Application Pools folder.
c) Select the SYTECAManagementTool application pool.
d) Open Advanced Settings.
e) Change the Start Automatically value to "True".
f) Click OK to apply the changes.
